The service that we provide is a weekly, domestic cleaning and ironing service in St Albans. We operate on the basis of the minimum of 2 hours per visit. This is to make each visit worthwhile for the cleaner. However, our experience tells us that this is a minimum amount of time for us to give your home the thorough clean that it deserves.
The corner stone of how we operate is placing the same cleaner with you on the same day and at the same time each week. This allows us to establish continuity between you and your cleaner.
Your cleaner will get to understand what you require of him or her and in turn, you will get to build a trusting relationship with your cleaner whereby you can be confident that your requirements will be fulfilled each time he or she comes to your home.
We pride ourselves on offering a flexible service. Key features of this are as follows:
- We will find you a suitable cleaner in the first instance.
- If your cleaner goes on holiday or is sick, we will endeavor to find you a replacement if you wish us to do so.
- If you go on holiday, we can postpone or cancel a scheduled visit of your cleaner and you won’t have to pay the cleaner for that missed visit.
- We do ask all our customers to sign a small contract but this is something that you can cancel at anytime, without notice. So there are no minimum tie-in periods.
- You agree with your cleaner what work they will do on each visit.